ING Bank Śląski runs about 295 branches across Poland — mid-size network concentrated in bigger cities. Kraków is Poland's second-largest city, a tourism and academic hub. Banks run a solid branch network here; multi-language service is available at Old Town and university-area branches. Standard opening hours, selected branches Saturdays until 13:00.
Population: 780 000 (metro area 1.3 million)
ING has about 15 branches in Kraków — clusters in the Old Town (ul. Basztowa, ul. Karmelicka) and Krowodrza. The ul. Kapelanki branch matters for the academic sector — ING has historically served university staff, a distinctive Kraków professional group. The bank's mortgage offer is tuned to the high-turnover Old Town and academia property market; selected branches offer foreign-language consultations for shared-service-centre clients.
cash loans up to 200 000 PLN (RRSO from 9.2%), mortgages (margin from 2.2%), ING Mastercard World cards, Konto Direct with no fees.
Stare Miasto, Kazimierz, Podgórze, Nowa Huta, Krowodrza, Zwierzyniec, Prądnik Czerwony. The branch locator on the ING Bank Śląski site shows exact addresses and hours per branch.
Monday–Friday 9:00–17:00, selected branches Saturdays 9:00–13:00. Selected branches in shopping centres run extended hours (until 20:00 or later).
high — banks run 8–20 ATMs across the city. Free withdrawals at the bank's own ATMs; other-network withdrawals subject to fees per contract.
Central contact: ING hotline 32 357 00 69 (call per operator tariff). The Moje ING app runs full service.
The bank runs about 295 branches in Poland. In Kraków that usually means a handful up to a dozen branches — exact count and locations sit in the branch locator on the bank site.
ING Bank Śląski branches offer: cash loans up to 200 000 PLN (RRSO from 9.2%), mortgages (margin from 2.2%), ING Mastercard World cards, Konto Direct with no fees. Have documents ready (ID, PIT, income certificate).
Monday–Friday 9:00–17:00, selected branches Saturdays 9:00–13:00. Check specific hours in the bank locator — Saturday opening applies to selected branches, not all.